Privacy Policy

OVERVIEW
This Privacy Policy describes how Kosinski’s Diamonds (the “Site”, “we”, “us” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website https://kosinskisdiamonds.com (“Site”).

Contact
If you have questions or would like more information about our privacy practices, or wish to make a complaint, please contact us at:
Email: Help@kosinskisdiamonds.com
Address: 18 Impasse de la Frescoule, 13008 Marseille, France
Phone: +33 6 21 69 48 45

Collecting Personal Information

Device information

Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
Personal Information collected: Browser version, IP address, time zone, cookie information, what sites or products you view, search terms and how you interact with the Site.

Order information

Purpose of collection: To provide products or services to you, to process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with your preferences, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address and phone number.

Customer support information

Purpose of collection: To provide customer support and service.
Source of collection: Collected from you when you contact us for support.
Personal Information collected: Any additional information you choose to provide in support requests.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children under 16. If you are a parent or guardian and believe your child under 16 has provided us with Personal Information, please contact us at the address above to request deletion.

## Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share with payment processors, shipping fulfilment providers, analytics providers, marketing partners.
  • In addition, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

## Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

### Lawful basis (EU / EEA)
If you are resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • the performance of a contract between you and us;
  • compliance with our legal obligations;
  • our legitimate interests (provided your rights do not override them);
  • your consent (where relevant).

### Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

### Automated decision‑making
We do not engage in fully automated decision‑making that has a legal or otherwise significant effect on you beyond the order‑screening for fraud.

## Cookies
We use cookies and similar tracking technologies to optimize your experience on our Site and to provide our services.
A cookie is a small file placed on your computer or device when you visit our Site, containing your browsing history or other information. We use cookies such as: tracking what pages you visit, remembering shopping carts, enabling checkout etc.
You can control and manage cookies via your browser settings. Blocking cookies may impact your ability to use certain features.

## Your rights
### GDPR (for EEA residents)
If you are a resident of the EEA, you have the right to:

  • access your personal data;
  • correct or update your data;
  • request erasure of your data;
  • restrict processing;
  • object to processing;
  • request portability of your data.

### CCPA (for California residents)
If you are a resident of California, you have the right to:

  • request access to the personal information we hold about you;
  • request deletion of your personal information;
  • opt‑out of sale of your personal information, if applicable.

## Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post any changes on this page with a revised “Last updated” date.

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